FAQ

 SHIPPING

Depending on the specific item that you ordered, delivery times may vary. If you’re in the United States, expect a delivery time of anywhere from 12-20 business days.  Orders placed outside of the United States can take up to 14-30 business days.

SHIPPING for Mugs,Hoodies, Necklaces Depending on the specific item that you ordered, delivery times may vary. If you’re in the United States, expect a delivery time of anywhere from 3 to 11 business days. (after the campaign you ordered from has ended) Orders placed outside of the United States can take up to 14-20 business days.

HOW TO ORDER: Just pick a item, color, size, hit add cart and pay for your items.

REFUNDS: If there is a problem with your items, we will ask for a photo of the items and why you want a refund. Upon investigation of the photos of the items, you will receive your refund within 30 days or sooner. 

ELECTRONICS 

Returns & Refund Guarantee

When you receive a product that was bought and paid for on our site, and you find it is not as described or is of low quality, you can contact the seller to resolve these problems .You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller.

Scope of Guarantee

All products on Insaneger2 have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.

The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them (unless the seller offers Easy Returns)

Guaranteed Protection Period

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the Insanegear2@gmail.com page. Please note that you can only open one dispute per order. 

 Conditions for Submitting Refund Requests

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute at  Insanegear2@gmail.com page. Please note that you can only open one dispute per order.

Return Shipping Fee

If you agreed with Insanegear2 to return your items, If you send your Electronics back, you must pay for the shipping, upon receiving the items and it's  the same items, we will refund your shipping. If the item we receive is not what the box says, then you will not get your shipping refunded.

 

WEDDING BUNDLES Basic

Guarantee Warranty, If you didn't receive your product or it is significantly different to the description, we will exchange or get another dress that will meet your needs. If that dress still don't meet your needs, we guarantee refund.

There are no refunds on Wedding Packages. If a problem arise with your items we, will help you with the exchange process. We will help you all the way until you get what you want.

 

ADULTS TOYS

ADULTS ONLY PLEASE
This site contains adult material.
By entering this site, you agree,
that you ARE 18 years of age or
older and of legal adult age.
 

No Refunds on Adult Toys

18+ only

HAIR AND WIGS

All wigs and hair are final sell, No Refunds